Shipping & Delivery

FREE SHIPPING for orders over $80 is available exclusively for Food Club members – JOIN NOW!

FREE SHIPPING for orders over $100 is available for non-members.

Express Delivery is $19.95 for unlimited pantry items and $19.95 per hamper


Delivery

We dispatch our orders with Australia Post with current metro delivery times at 3-8 business days. We aim to dispatch orders within 2 business days of the time of purchase or the earliest possible convenience.

Deliveries sent through Australia Post will now default to ‘Signature on Delivery with Authority to Leave’ which means the receiver will still sign for a parcel whenever they are home. If the receiver is not home and Australia Post determines there is a safe place for the parcel to be left on the premises, they will leave it there. Australia Post will also take a photo of the parcel as proof that it was delivered safely and give the receiver access to this. If there’s no safe place, Australia Post will leave a notification to the receiver and take the parcel to a nearby Post office for the receiver to pick up and sign for.

Refunds or returns will not be given for late delivery outside our delivery guarantees or predicted delivery times with Australia Post.

For further information regarding delivery, please contact 1300 459 450 (Australia) or 02 6422 4000 (Overseas).


Multiple Address Delivery

We do not offer multiple addresses on one order, you will need to place a separate order for each delivery address. If you have a lot of gifts to send, please contact us on 1300 459 450 or corporate@maggiebeer.com.au so we can help. If you are looking to place an order for more than 10 hampers, please visit our corporate hamper page and feel free to fill out a bulk order form.

Please also note that Food Club shipping discounts apply to a per order over $80, and per delivery address.


Standard Delivery with Australia Post

Deliveries are generally made during business hours Monday to Friday (excluding public holidays), however residential addresses may receive deliveries outside of business hours and on weekends.

Delivery dates are estimates only and cannot be guaranteed. We also cannot guarantee a delivery time. Current metro delivery times are at 3-8 business days from date of dispatch. Deliveries are also subject to network delays and delivery estimates may increase by 3-5 business days (approx.) during busy periods.

A live tracking link with all updated information for your delivery will be emailed to you once your order has been dispatched!


Express Delivery with Australia Post

We are thrilled for the first time to bring you Express Delivery! Express Delivery is $19.95 for unlimited pantry items and $19.95 per hamper.

Deliveries are generally made during business hours Monday to Friday (excluding public holidays), however residential addresses may receive deliveries outside of business hours and on weekends.

Delivery dates are estimates only and cannot be guaranteed, nor are we able to guarantee next day delivery. We also cannot guarantee a delivery time. Current metro delivery times are at 1-4 business days from date of dispatch. Deliveries are also subject to network delays and delivery estimates may increase by 1-3 business days (approx.) during busy periods.

A live tracking link with all updated information for your delivery will be emailed to you once your order has been dispatched!


International Delivery

A special note for Maggie fans outside of Australia – unfortunately, due to varying customs laws we cannot offer Maggie’s products for international delivery direct from the online order. You can of course send a package to an Australian address if you are living outside of Australia and we will simply email the receipt to you once you have ordered.


Dispatch Location

Though we have locations across Australia, all of our stock is located at and shipped from our Regents Park warehouse in Sydney, NSW.


Altering Hampers

We are unable to alter existing hampers, whether that be in the form of substituting or adding in new products. Each gift hamper has been lovingly designed by the team to suit a wide range of recipients. For help choosing the perfect gift hamper, please don’t hesitate to reach out to our Customer Service Team.